< Back to Our work

A flexible, market-facing storefront for Phoenix Australia

Posted by

Phoenix Australia deliver world-leading mental health and trauma training, programs of research and knowledge translation. Demand for Phoenix’s training increased significantly after Australia’s devastating bush fires over the 2020-21 summer season, before increasing again as Covid-19 hit. With all training delivered face to face, Phoenix sought to rapidly move online to meet demand at this critical time across the country.

Working with government, business and public customers, Phoenix needed a way to transition to online delivery and distribution, in a way that was flexible enough to meet different customer requirements. After doing an in-depth review of learning management systems, Phoenix found few incorporated an e-commerce tool flexible enough to manage all their delivery needs.

Phoenix Australia's website front page

Integrating directly with Phoenix’s Canvas and Moodle learning management systems, Phoenix chose our product Palette as their branded, simple and streamlined way to go to market with their online offerings.

Palette’s API driven architecture also enabled a custom API to be developed, allowing the data captured in Palette to flow through to Phoenix’s other systems, keeping everything in sync.

Phoenix now use Palette’s coupon functionality in combination with the ability to lock down offerings for private access, to manage and deliver B2B enrolments. Capturing custom and dynamic data through registration forms is underpinning better insights into their target audiences, whilst the white-labelled and mobile-first portal experience is an important digital property expressing Phoenix’s recent brand review.

The Phoenix team now manage their portal through the self-service admin panel, adding and editing offerings, creating coupons, managing registrations and more. Palette is underpinning their ability to scale, and opening up new business opportunities along the way.

Phoenix’s Palette portal was live within a matter of weeks, and only a few months later, Phoenix had moved to almost 100% online. In this time, the Phoenix and Palette teams worked together to build out a range of new functionality driving further automation and efficiencies.

This has not only improved Palette as a product, but has helped Phoenix deliver further impact in the important work they do.

about the writer

Anthony Rae

Head of Curio Digital

Anthony is the Head of Curio Digital Australia and leads Curio's product innovation team. A technical expert with a career spanning more than 15 years, Anthony's focus is on delivering user centered technology solutions. Anthony leads a diverse team of designers, developers and project managers to develop educational technology solutions for clients. These solutions include Palette our online storefront, The Learning Journal a reflective journalling tool and Scaffold an efficient course building tool.Learn more about Anthony
Talk to Anthony about:
  • Application development
  • Digital media production
  • Digital strategy and architecture
  • Service design
  • Strategy
  • User experience design
Contact Anthony on:

P: +61 479 025 639

LinkedIn

More of our work

Creation and delivery of nanoMOOCs hosted in Canvas

The Assessment Research Centre (ARC) is a leading research unit, with a focus on improving assessments, reporting, and credentialing in universities and industry. Through a program of research, commercialisation, teaching and engagement, the Centre aims to solve challenges that face education and training providers. Part of this work involves the creation and delivery of nanoMOOCs, Creation and delivery of nanoMOOCs hosted in Canvas

A fully customised and robust Canvas template for Auckland University of Technology

Curio worked closely with the AUT Learning Transformation LAB (altLab) to design a robust, user-friendly Canvas template to roll out during the LMS migration to improve the user experience. 
Together, we developed a detailed brief of requirements for the template and identified common elements that would be used across faculties and departments. The aim of the template was to provide a consistent look and feel across all courses with sufficient flexibility to cater for the wide range of courses offered by AUT. 

Re-designing law courses for online learning in collaboration with subject matter experts

As a partner with one of Australasia’s leading universities, we are consistently providing our expert services to create excellent learning experiences for students to gain industry-specific knowledge and practical skills. We collaborated with this institution to combat their problem of insufficient availability of academic and learning design resource to support and translate the common discursive experience of a law course into an asynchronous online course.

An enhanced content experience for students and staff worldwide

The University of Nottingham is a public university with campuses across the UK, China and Malaysia. The University of Nottingham’s Quality Manual contains the University’s policies and regulations across each of its campuses. With a number of content editors across different schools and departments, the structure and contents of the manual had become unwieldly and An enhanced content experience for students and staff worldwide

A strategy to grow educational offerings into international markets for APA

APA is Australia’s professional physiotherapists’ peak membership body and delivers a large portfolio of education and CPD to physiotherapists, including online products. APA sought to explore the opportunity to expand its education offerings to international physiotherapists to increase revenue to reinvest in member value in Australia. APA engaged Curio to: Assess APA’s unique strengths and A strategy to grow educational offerings into international markets for APA

Employability micro-credentials for Australian Technology Network

In 2021, Curio successfully designed and delivered a collaboratively career-focused course comprising three micro-credentials to each of the six institutions. “Designing your Future” commenced as a collaboration with Stanford University and Curio successfully designed and developed an online opportunity available to thousands of students.

A user-friendly CMS for The Institute of Positive Education

The Institute of Positive Education is an initiative by Geelong Grammar School aimed at improving student wellbeing. Curio Digital worked with the Institute to co-design the Positive Education Enhanced Curriculum (PEEC) portal. PEEC is a research-based explicit Positive Education curriculum that has been developmentally sequenced from Early Learning (age four) through to Year 12.

Embedding the personalities of educators and an effective social learning model into an online course

Curio partnered with a Group of 8 university, who were moving their hugely successful foundations course in Cyber Security to the online environment. The academic leads had effectively embedded a social learning model where students co-created and shared a “class textbook”, security tips and case studies that built upon content covered in lectures and readings. They sought a partner who could embed the enigmatic personalities of their academic leads and effective social learning model into the new delivery mode to reach their students across the globe.

Expert online tutors for the delivery of Data Science postgraduate programmes

One of the UK’s well-known universities for being a key player in world-leading research activity approached Curio to help them overcome the staff shortages they faced when delivering their master’s programmes in Data Science and AI. Delivering the resource to scale The university saw a rapid increase in student enrolments in both their Data Science Expert online tutors for the delivery of Data Science postgraduate programmes

A new digital ecosystem for a leading accountancy professional body

We worked collaboratively with a leading accountancy membership body to develop the future state vision of their digital learning ecosystem. Their new vision placed members and their personal learning journeys at its centre. The organisation was in the process of shifting to a new direction in professional development and embracing digital technologies to create unique learner experiences. ​

Custom Canvas template for University of Sydney’s Arrivals Program

The University of Sydney has seen incredible results from the International Arrivals Program since its launch. A dedicated Arrivals Program team, supported by a multitude of stakeholders across the University, Study NSW, NSW Government, and FCM Travel, have worked tirelessly in a continuously changing environment to ensure that students receive the support they require as Custom Canvas template for University of Sydney’s Arrivals Program

A flexible, market-facing storefront for Phoenix Australia

Phoenix Australia deliver world-leading mental health and trauma training, programs of research and knowledge translation. Demand for Phoenix’s training increased significantly after Australia’s devastating bush fires over the 2020-21 summer season, before increasing again as Covid-19 hit. With all training delivered face to face, Phoenix sought to rapidly move online to meet demand at this critical time across the country.

High-quality micro-credentials for a leading technology university

In 2020, we partnered with a leading technology university on a pilot project to develop a series of micro-credentials and provide expertise on the design and development of their micro-credential ecosystem. The credentials enable the delivery of high quality, stackable postgraduate micro-credentialled content online, each representing 30 hours of learning. They focus on various themes High-quality micro-credentials for a leading technology university

Kids First Stand Up! program

Kids First is an independent child and family services provider and early education specialist. Their vision is for all children and young people to thrive in resilient, strong and safe families and communities. Stand Up! is a face-to-face, facilitated experience for students over four sessions. The program is so popular it was difficult to further Kids First Stand Up! program

An online transformation for RMIT’s MBA programs

RMIT’s College of Business and Law wished to update their offerings in response to whole-of-university changes to blended learning. The College of Business and Law approached Curio with the challenge: “How should we change our MBA to embrace blended learning opportunities?”.